This website, ("Website") is owned and managed by PAREX Pharmaceuticals Pvt Ltd. (PAREX). It is clarified that the term 'PAREX' shall include its affiliate and associate companies, directors, officers, employees, cyber doctors or Wellness Centres. All references to the Website shall be deemed to mean a reference to PAREX and vice versa, as the context may require. Except as stated herein, PAREX is the sole owner of all information and content provided on the Website. Any person accessing the Website and/or availing of the services provided by PAREX through the Website shall be referred to as "the User".

Information on the Website

In spite of the PAREX 's best efforts, the information on the Website may become outdated although, efforts will be made to correct the errors and keep the content updated. Also, the information and materials on the Website are provided on "as is" basis. PAREX will make best possible endeavours to provide satisfactory, accurate and useful information as a response to any query. PAREX offers online resources designed to provide health, medical, and product-related information and services such as chat with doctor, online discussion forums, communities, counselling services at Wellness Centres, phone consultations and e-mail communication etc. The content on the Website and the advice of the PAREX’s consulting doctors is not intended to be, nor is it a substitute for professional medical advice/attention, diagnosis or hands on treatment. In the event that the User finds an error or omission at this site it may inform the Website of the same.

The content on the Website and the advice of PAREX’s Wellness Centre doctors is not intended to be, nor is it a substitute for professional medical advice/attention, diagnosis or hands on treatment. Further, the Website and its facilities are not intended to replace a doctor's judgment or the care and treatment that only a qualified healthcare provider may give upon due clinical examination of symptoms and/or co-relation of reports with such examination. The User shall provide full and complete information pertaining to the ailment (including but not limited to the User's medical history). PAREX shall be entitled to presume that the said information provided by you is true and correct. PAREX does not (expressly or impliedly) guarantee the accuracy, integrity or quality of any information, response advice or medicines prescribed/ sold to you. PAREX shall not be bound in any manner by any information contained on the Website.

Usage of the Website

The user shall not, under any circumstance whatsoever, use the website to send or post any content that vulgar, obscene, defamatory, unlawful, abusive, harassing, indecent, threatening, racially obscene, profane, pornographic, sexually oriented in nature or violates any applicable law.

The User understands that the Website may encounter technical difficulties and PAREX is not and shall not be responsible for any delay/ failure by the User to access the Website and/or any error/ omissions owing to such delay/ failure.

The User warrants and represents to PAREX that the User is legally entitled to access the Website and avail its services i.e. the User is competent to enter into a contract and agrees and understands the terms of these Terms of Service, Disclaimer, Privacy Policy and Returns & Exchanges policy.

The User expressly agrees and permits PAREX to contact the User via the contact details provided by them, from time to time for promotions/ feedback/ surveys that may be conducted by PAREX.

The User has voluntarily chosen NATURAL treatment as adjunct therapy. The User is aware of and understands the negative & positive side effects, expectation of improvement in health and the period of reasonable treatment.

PAREX may in its sole discretion be entitled to block / deny access to any person under any circumstances whatsoever, without giving any prior notice.

Payment Terms

The User understands and agrees that the services furnished by PAREX shall commence on payment of fees for premium services. PAREX shall be entitled to terminate the services furnished to the User in case of non-payment or delay or payment.

Interactive Areas

PAREX provides certain services or "Interactive Areas" such as bulletin boards, discussion forums, chat rooms and other interactive areas on the Website. Any information that is revealed in these Interactive Areas, including (but not limited to) any public forum is not subject to this Privacy Policy and can be seen by third parties unrelated to PAREX. It is therefore important that the information disclosed by the User in these Interactive Areas should be carefully considered.

Further, PAREX cannot and does not control the acts and comments of the other users of the Website's services or monitor the accuracy of postings by such users. If content communicated in these Interactive Areas are not in conformity with the Terms of Services or Disclaimer or Privacy Policy set forth herein, PAREX shall solely be entitled to investigate the allegation and remove or request the removal of the content communicated.

PAREX reserves the right (but is not obligated) to delete or edit or any content posted on the Website, regardless of whether such content violate the Terms of Services, Disclaimer or the Privacy Policy set forth or for any other reason whatsoever.

The views expressed by users of the Website (including but not limited to the Interaction Areas) are solely that of the users and PAREX does not subscribe to or agree with these views in any manner whatsoever. PAREX does not assume any responsibility for any actions or omissions of third parties; and the manner in which they may use information received from PAREX.

Intellectual Property Rights

PAREX is solely entitled to the trade marks, names, logos and service marks, copyrights and all other intellectual property rights including but not limited to the software, application, graphics, text and other materials used therein. Nothing contained on the Website should be construed as granting any licence or right to use any trade mark without the prior written permission of PAREX. Any other material displayed on the Website that is capable of being protected as intellectual property shall be the property of PAREX and nothing contained on the Website should be construed as granting any licence or right to use any such material without the prior written permission of PAREX.

Third party websites

Please note that the Website may link Users to a third-party website maintained by other parties unrelated to PAREX on the internet solely as a convenience to Users. References in these links to any entity, product, service, procedure, opinion or source of information should not be considered an endorsement by PAREX, either direct or implied. In the event that you access any third-party website through the Website, PAREX highly recommends that you consult the respective privacy policy, disclaimer and terms & conditions of use/service of that website. The links to third party websites are provided solely as a convenience to you and not as an endorsement by PAREX of the content on such third-party websites. PAREX cannot take responsibility for information found on third party websites and if you decide to access linked third-party websites, you may do so at your own risk. PAREX does not and cannot control the contents and activities of other websites. No hypertext links shall be created from any website by the User to the Website without the express prior written permission of PAREX. The User is to contact PAREX if it would like to link the Website or would like to request a link to its website.


PAREX expressly disclaims any responsibility with respect to the completeness, accuracy and fitness of the responses given vide the Website. No warranty or representation of any kind, express or implied, is given by or on behalf of PAREX that the responses to the queries, shall be appropriate, secure, reliable or free-from-error.

PAREX shall not be liable for any negligence (including gross negligence), loss, injury or damage (including without limitation direct, indirect, consequential, special, exemplary or punitive loss, injury or damage) suffered by anyone on account of the use/performance of the information, response, advice furnished to you, any action or lack of action by the User and/ or NATURALS/medicines prescribed/ sold to the User. PAREX's liability shall not under any circumstances whatsoever exceed Rs.10,000 (Rupees Ten thousand only).

PAREX shall not be responsible in case of any false/ misleading information/ statement made by the User during any sort of interaction with the PAREX or the Website.

Please note that health is the result of many factors, some of which are not yet fully understood and therefore it is important to refer only on to advice of a health care professional to advise on any specific condition/situation. The results and duration of treatment may vary depending on the constitution of the human body. The response to any query by the User should not be relied upon as a suggested course of treatment and it should not substitute regular medical check-ups in any manner whatsoever.


The User indemnifies and shall hold safe harmless indemnified PAREX against any claim, demand, or damage, including reasonable attorneys' fees, asserted by any third party due to or arising out of your use of or conduct on the Website use of its services, in any manner whatsoever.

Sharing of User information

The User hereby agrees and understands that PAREX shall be entitled to share the information of the User with its affiliates and associate companies, directors, officers, employees or cyber doctors, if and when required. The User does not and shall not have any objection with PAREX sharing such information. All information posted/ furnished by the Users on this Website shall solely belong to PAREX. Further details pertaining to rights, usage and sharing the User's information given in the Privacy Policy.


These Terms of Service, Disclaimer, Privacy Policy and Returns & Exchanges policy constitute the entire understanding and agreement between the User and PAREX. There are no understandings, representations or warranties (whether written or oral) except as expressly set forth or referred to herein.


PAREX reserves the right at any time to change or discontinue without notice, any aspect or feature of the Website. The User expressly agrees and undertakes to be bound to the “Current Version” of Terms of Service, Disclaimer, Privacy Policy and Returns & Exchanges policy as and when updated/altered. The User shall be solely responsible for reviewing these documents each time the User visits the Website. PAREX shall not be bound to notify any change in these Terms of Service, Disclaimer, Returns and Exchanges and the Privacy Policy.


No delay, tolerance or indulgence in exercising or omission to exercise any right, power or remedy accruing to PAREX upon any default by the User shall impair any such right, power or remedy or shall be interpreted to be a waiver thereof or any acceptance to such default, nor shall the action or inaction of the Investor in respect of any acceptance by them in any default, affect or impair any right, power or remedy of the Investor in respect of any other default.


PAREX shall be entitled to assign all its rights and obligations arising out of or in relation to the Terms of Service, Disclaimer, Privacy Policy and Returns & Exchanges policy to any third party, as it may in its sole discretion decide.


If one or more of the points set forth in the Terms of Service, Disclaimer, Privacy Policy and Returns & Exchanges policy is found to be void, invalid, illegal or unenforceable in any respect under any applicable law or decision, the legal validity and enforceability of the remaining provisions herein contained shall not be affected or impaired in anyway.


If any dispute, difference, claim or question shall at any time arise between PAREX and the User, in relation to the use of the Website (in any manner whatsoever) such dispute, difference, claim or question shall be referred to arbitration. PAREX and the user shall mutually appoint a sole arbitrator. Such arbitration shall be held in accordance with the provisions of the Arbitration and Conciliation Act, 1996 or any statutory modification or re-enactment thereof. The venue of arbitration shall be MOHALI and the proceedings shall be in the English language.

Governing Law and Jurisdiction

These Terms of Service shall be governed by the laws of India and the courts in MOHALI shall have exclusive jurisdiction.

Contact us

Should the User have other questions or concerns about these Terms of Service, the User should write to PAREX's registered office at D-145, Sector 73, Mohali, Punjab, India, or call us at +91 172 4666050, or send an e-mail to

Acceptance by User

The User agrees and undertakes that the User has read and understood these Terms of Service, Disclaimer, Privacy Policy and Returns & Exchanges policy. By using this website, the User agrees that the exclusions and limitations of liability set out in this Terms of Service, Disclaimer, Privacy Policy and Returns & Exchanges policy are reasonable. If the user does not think these are reasonable, the User must not use this website. In the event that the User is not 18 years old or is incapable of entering into a contract under the Indian laws or other countries including the country in which the User is resident or from which the User uses the services available on the Website. The User agrees that they are acting on their own free will and consents to the contents mentioned herein.

PAREX strongly recommends that the User prints and saves a local copy of these Terms of Service, Disclaimer, Privacy Policy and Returns & Exchanges policy before proceeding to use the services of the Website.